A-A International
Privacy Policy
A-A International, based in Tirana, Albania, is responsible for the personal information described here. Contact us at contact@a-atranslation.com. This policy covers our website, enquiries and services.
Information we collect
Information you provide through the enquiry form, email, WhatsApp or another channel may include your name, organisation, contact details, project requirements and documents. Website and service providers may also process technical information such as IP addresses and request logs. With your consent, analytics collects usage information described in the Cookie Policy.
How we use information
We use your information to assess your request, communicate with you, prepare a quotation and deliver agreed services. We do not sell personal information.
Legal bases
Depending on the circumstances and applicable law, processing may be based on your consent, steps taken at your request before a contract, performance of a contract, legal obligations or legitimate interests such as protecting and administering our services. The enquiry form requests your consent to use your details to respond. Analytics is based on your consent, which you can withdraw at any time without affecting earlier processing.
Documents and confidentiality
Documents are used only to assess or complete the requested service. Access is limited to people who need the information for that purpose, including selected language or technical professionals where required.
Sharing and international transfers
Information may be shared as needed with service providers supporting the website, email or analytics, and with language or technical professionals involved in your project. Google provides Google Analytics. Providers and professionals may process data outside your country; contact us for details of recipients, locations and applicable safeguards. We may also disclose information when required by law.
Retention
We retain enquiry and project information for as long as needed for communication, service delivery, legal obligations and legitimate business records. The period depends on the type of information, the project and applicable requirements. Contact us for the retention period applicable to your information.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your data, object to processing, or withdraw consent. These rights can be subject to exceptions. You may also complain to the competent data protection authority. Contact us to make a request; we may need to verify your identity.
Contact
For privacy questions or requests, email A-A International at contact@a-atranslation.com. Location: Tirana, Albania.
Last updated: 3 November 2026